Soft Skills:
Empathy-I care about how you feel.
Integrity-I take responsibility for my successes, and mistakes, I have humility, and I respect your time
Adaptability and resilience-I'm open minded and adapt behavior to the needs of the situation. I manage the uncertainty if the situation and find the positive in a situation.
Self motivated and self directed-I take initiative and ownership of my work, I set achievable (SMART) goals.
Mindfulness-I am an emotionally intelligent person, who is adaptable and forthright. I stay focused during difficult times.
Ability to communicate effectively the importance of primary care and preventive services
Understand and explain available resources and programs
Establish rapport and maintain relationships with persons from varied backgrounds and every level of the healthcare environment.
Extensive competency using hospital computer systems and electronic medical records systems.
Education
M.S. Healthcare Administration from Simmons College
B.S. Business Administration from UMass Lowell
Professional Affiliations
- National Association of Healthcare Advocacy
- The Alliance of Professional Health Advocates
- Women in Health Care Management
- Greater National Advocates
Nancy is a Board-Certified Patient Advocate (from PACB)
LINKED IN profile:
NancyFeeneyBCPA@gmail.com (617)710-0788 www.PatientAdvocacyAssociates.com
